|
Your privacy is very
important to AFRISERVER. AFRISERVER. We want to make your experience
using our services and on the Internet as enjoyable and rewarding as
possible, and we want you to use the Internet's vast array of
information, tools and opportunities with complete confidence.
We
have created this Privacy Policy to demonstrate our firm commitment to
privacy and security. This Privacy Policy describes how AFRISERVER collects
information from all end users of AFRISERVER's Internet services (the
"Services") - those who access some of our Services but do not have
accounts ("Visitors") as well as those who pay a service fee to
subscribe to the Service ("Users") - what we do with the information we
collect, and the choices Visitors and Users have concerning the
collection and use of such information. AFRISERVER requests that you read
this Privacy Policy carefully.
-
Introduction. AFRISERVER collects information in different ways from
Visitors and Users who access the various parts of our Services and the
network of Web sites accessible through our Services. We use this
information primarily to provide a customized experience as You use our
Services and, generally, do not share this information with third
parties. However, we may disclose personal information collected if we
have received your permission beforehand or in very special
circumstances, such as when we believe that such disclosure is required
or permitted by law or other special cases described below.
-
Registration and Account Information. Users are asked to provide
certain personal information when they sign up for our Services
including name, address, telephone number, billing information (such as
a credit card number), and the type of personal computer being used to
access the Services. In addition, Users are asked to complete an online
form that collects information about demographics, product usage and
preferences, along with other information that will help us improve our
products and services. The personal information collected from Users
through these forms is used to manage each User's account (such as for
billing purposes) and provide Users with information about services
that may be of interest to them. This information is not shared with
third parties, unless specifically stated otherwise or in special
circumstances. However, in instances where AFRISERVER and a partner jointly
promote the Services, AFRISERVER may provide the partner certain personal
information, such as the name, address, and username of persons who
subscribed to the Services as a result of the joint promotion for the
sole purpose of allowing us and the partner to assess the results of
the promotion. In this instance, personal information may not be used
by the partner for any other purpose. AFRISERVER may also generate
non-identifying and aggregate profiles from personal information Users
provide during registration (such as the total number, but not the
names, of Users). As explained in more detail below, we may in certain
instances use this aggregated and non-identifying information to sell
advertisements that appear on the Services.
-
Domain Registration. Domain name registration information
legally has to be available to the public. Since domain name
registration information is available to the public, anyone can access
it through "WHOIS" searches. The WHOIS database is a publicly
accessible database that lists the domain name and contact information
of each registrant. The domain name registration you provide is hosted
by us to the public. At times, our Users may receive solicitations that
result from searches of the publicly available WHOIS database conducted
by other companies or individuals. However, the solicitation and/or
SPAM they receive does not in any way come from AFRISERVER.
-
AFRISERVER Partners and Sponsors. Some products and services are
offered to Visitors and Users in conjunction with a partner (e.g.,
domain registration). To provide Visitors and Users with some of these
products and services, the partner may need to collect and maintain
personal information. In these instances, we will provide such data
collected or transferred to our Partners and Sponsors. Additionally,
many AFRISERVER Users have co-branded pages that are co-sponsored by
non-affiliated partners. AFRISERVER will share non-identifying and
aggregate information (except as described above), but not personal
information, with such partners in order to administer the co-branded
products or services offered.
-
Online Shopping. At some Web sites that you access through links
on AFRISERVER, you can purchase products and services or register to
receive materials, such as a catalog or new product updates. In many
cases, you may be asked to provide contact information, such as your
name, address, e-mail address, phone number, and credit/debit card
information. If you complete an order for a Web site or service that is
not provided by AFRISERVER, AFRISERVER has no control over the third parties'
use of any personal information you provide when placing such an order.
Please exercise care when doing so. If you order products directly from
AFRISERVER, we will use the personal information you provide only to
process that order. We do not share this information with outside
parties except to the extent necessary to complete that order.
-
Online Advertisements. AFRISERVER does not share personal
information about its Visitors or Users with advertisers. AFRISERVER may
display online advertisements and may share aggregated and
non-identifying information about our Visitors and Users collected
through the registration process, as well as through online surveys and
promotions with these advertisers. Additionally, in some instances, we
use this aggregated and non-identifying information to deliver tailored
advertisements. For instance, an advertiser tells us the audience they
want to reach (for example, males between 25 and 55 years of age) and
provides us an advertisement tailored to the audience. Based upon the
aggregated and non-identifying information we have collected, we may
then display the advertisement to the intended audience.
-
Responses to E-mail Inquiries. When Visitors or Users send
e-mail inquiries to AFRISERVER, the return e-mail address is used to answer
the e-mail inquiry we receive. AFRISERVER does not use the return e-mail
address for any other purpose and does not share the return e-mail
address with any third party.
-
Voluntary Customer Surveys. We may periodically conduct both
business and individual customer surveys. We encourage our Users to
participate in these surveys because they provide us with important
information that helps us to improve the types of services we offer and
how we provide them to you. Your personal information and responses
will remain strictly confidential, even if the survey is conducted by a
third party. Participation in our customer surveys is voluntary. We
take the information we receive from individuals responding to our
Customer Surveys and combine (or aggregate) it with the responses of
other AFRISERVER Users to create broader, generic responses to the survey
questions (such as gender, age, residence, hobbies, education,
employment, industry sector, or other demographic information). We then
use the aggregated information to improve the quality of our services
to you, and to develop new services and products. This aggregated,
non-personally identifying information may be shared with third
parties. Unless otherwise noted in the survey invitation or the survey
itself, Users have the option of completing surveys anonymously or
providing us with contact information. We may use the contact
information to follow up with Users based on the answers they provide.
We may also contact you to highlight the changes we have made in
response to feedback.
-
Special Cases. It is AFRISERVER's policy not to use or share the
personal information about Visitors of Users in ways unrelated to the
ones described above without also providing you an opportunity to opt
out or otherwise prohibit such unrelated uses. However, AFRISERVER may
disclose personal information about Visitors or Users, or information
regarding your use of the Services or Web sites accessible through our
Services, for any reason if, in our sole discretion, we believe that it
is reasonable to do so, including: to satisfy laws, such as the
Electronic Communications Privacy Act, regulations, or governmental or
legal requests for such information; to disclose information that is
necessary to identify, contact, or bring legal action against someone
who may be violating our Acceptable Use Policy or other user policies;
to operate the Services properly; or to protect AFRISERVER and our Users.
-
"Cookies" and How AFRISERVER Uses Them. A "cookie" is a small data
file that can be placed on your hard drive when you visit certain Web
sites. AFRISERVER may use cookies to collect, store, and sometimes track
information for statistical purposes to improve the products and
services we provide and to manage our telecommunications networks..
These cookies do not enable third parties to access any of your User
information. Additionally, be aware that if you visit non-AFRISERVER Web
sites where you are prompted to log in or that are customizable, you
may be required to accept cookies. Advertisers and partners may also
use their own cookies. We do not control use of these cookies and
expressly disclaim responsibility for information collected through
them. In addition, AFRISERVER utilizes cookies to track referrals from
internal and external affiliates, as well as advertising campaigns.
-
Afriserver.com Statistics. We use information
gathered from our site statistics (for example, User IP addresses) to
help diagnose problems with our servers, and to administer our Web
site. We also gather broad demographic information from this data to
help us improve our site and make your browsing and purchasing
experience more enjoyable. This is not linked to any personally
identifiable information, except as necessary to prevent fraud or abuse
on our system.
-
AFRISERVER's Commitment to Children's Privacy. Protecting children's
privacy is especially important to us. It is our policy to comply with
the Children's Online Privacy Protection Act of 1998 and all other
applicable laws. While we make every effort to ensure that our web
sites are fun and age-appropriate for our younger audience, we believe
that there is no substitute for proper parental supervision. AFRISERVER
recommends that children ask a parent for permission before sending
personal information to AFRISERVER, or to anyone online.
-
Public Forums. Please remember that any information you may
disclose in our User Directory, Spotlights/case studies, testimonials,
Forums, or other public areas of our Web sites or the Internet, becomes
public information. You should exercise caution when deciding to
disclose personal information in these public areas.
-
AFRISERVER's Commitment to Data Security. Services and Web sites we
sponsor have security measures in place to protect against the loss,
misuse, and alteration of the information under our control. While we
make every effort to ensure the integrity and security of our network
and systems, we cannot guarantee that our security measures will
prevent third-party "hackers" from illegally obtaining this information.
-
How to Access or Modify Your Information. To ensure you receive
the information you need to manage your account and protect your
privacy, please be sure to keep your contact and billing information up
to date. You can update all account-related information directly
through your vDeck. Alternatively, you can contact AFRISERVER Support by
phone or through our online support form.
-
Where to Direct Questions About AFRISERVER's Privacy Policy. If you
have any questions about this Privacy Policy or the practices described
herein, you may contact: User Service, AFRISERVER., Intelsoft Limited. Box 4399
- 00506. Nairobi. Kenya or support@afriserver.com
-
Exceptions. Except as stated in this policy, we will never give
out your information without your permission. As noted above, we may be
required to share certain information if one of our partners requires
it, but these situations are rare and we will always ask for your
explicit permission first. We reserve the right to give out such
information without explicit permission in the following circumstances:
- As and to the extent
required or permitted by law, or where we believe in good-faith that it
is reasonably necessary to comply with subpoenas, court orders, other
legal process, or requests of governmental authorities;
- When intended to report, prevent or assist in
the investigation of suspected fraud or other illegal activities, or
otherwise to take actions in connection with such activities;
- To enforce our Terms of Service or otherwise establish or exercise our legal rights or defense against legal claims; or
- Otherwise as provided for in the User Agreement, AUP or this Privacy Policy.
-
Choice/Opt-Out
When
you become a User of AFRISERVER, You are automatically subscribed to
receive notices about Your account, e-mail newsletters and news of
special promotions offered through AFRISERVER and/or in conjunction with
partners.
To unsubscribe from AFRISERVER newsletters
and promotional mailings, please update your preferences with our
subscription settings tool or e-mail us at AFRISERVER Support. If you would
like to cancel a AFRISERVER membership completely, please contact AFRISERVER
Support through our online support form.
During
the registration process, you are provided with the opportunity to opt
out of receiving marketing and promotional communications from AFRISERVER
and our partners that are not directly related to the services we
provide. AFRISERVER, its affiliates or partners may use the information
associated with your account to contact you with these special offers.
To
unsubscribe from AFRISERVER newsletters and promotional mailings, please
update your preferences with our subscription settings tool or e-mail
us at AFRISERVER Support.
If you would like to cancel a AFRISERVER membership completely, please contact AFRISERVER Support through our online support form.
Please note: AFRISERVER reserves the right to send e-mail communications relating directly to their accounts to all active members
-
Security. All data collected at AFRISERVER is done so with the use
of secure servers. The secure server software (SSL) encrypts all
payment information you input before it is sent to us. In fact, for
your further protection, our Support Agents can not view or access
full, usable information about credit card. Furthermore, we take all
foreseeable measures to protect the data we collect against
unauthorized access.
-
Revisions to This Policy. AFRISERVER reserves the right to revise,
amend, or modify this policy, and our other policies and agreements at
any time and in any manner. Notice of any revision, amendment, or
modification will be posted in accordance with the Terms of Service.
Revised: October 2007
|
and 